About Us
Chal-Tec GmbHBranch Office
Wallstr. 16
10179 Berlin
Germany
Registration No.:
HRB 98898
VAT ID. Nr.:
DE 814529349
WEEE-No.:
3030WB
Director:
Eben Sermon, Dr. Nedim Cen
Contact
*Standard call rates apply
Out-of-court dispute resolution
The EU Commission has created an online platform for dispute resolution (“ODR platform”) that, according to the Commission (status as of 06/01/2016), is expected to be available from 15/02/2016 at http://ec.europa.eu/consumers/odr/.
If the customer is a consumer living in the European Union, this platform can be used to resolve disputes regarding contractual obligations from online contracts out of court.