Contact Us

Live Chat

Return your item

Returning your goods

Here you have the possibility to register your request for returning your order.

Once you proceed through the registration process, you will receive a confirmation email with your return instructions and labels.

Self-Service Return Tool

Order Status

Order Status

Here you can check the current status of your order.

You'll find these details on the order confirmation email we sent you when you completed your order. E.g.: 0400002614


Fast and easy

    1. Request your return paperwork here:
    2. Print your paperwork, insert the return form inside your parcel and affix the barcoded label to the outside of the parcel.
    3. Take your parcel to your local post office
    4. As soon as your goods have arrived, we take care of your request immediately. You will then be notified of the refund or exchange of the goods automatically by e-mail.
    • PayPal - Fast and easy
    • VISA, Mastercard - Debit/Credit Card
    • Cash in advance - Paying with prepayment
    • You can view and reviewall your orders, or amend any outstanding orders.
      Simply click here!


We will be glad to help you

+353 (0) 180 - 0901 993*
Monday to Friday from 09:00 to 15:00
*Standard rates apply. Calls from mobile networks may vary.

Business customers

Exclusively for businesses

Per E-Mail an: [email protected]


We are happy to answer your request. Within 2 working days you will receive an answer.

Please enter your first name
Please enter your surname
Please enter your email address here.
Please enter the Captcha text
* Mandatory fields
Log in
Please enter your email address here.
Enter at least 6 or more characters
Log in
Please enter your email address here.
Enter at least 6 or more characters